Terms & Conditions

1. Acceptance

By creating an account, accessing or continuing to use the Service, you agree to these terms. If you are using the Service on behalf of an organization, you confirm that you have authority to bind that organization; if you are using it as an individual, you confirm you are of legal age to enter into a contract. If you do not agree, do not use the Service.

2. Accounts and accuracy

You are responsible for keeping your account credentials confidential and for all activity under your account. You agree to provide accurate registration and billing information and to keep it current. Organization administrators are responsible for the members they invite and the access those members hold.

3. Licence and restrictions

Subject to these terms and to payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable right to use the Service within the plan you have selected. You may not reverse engineer, decompile, resell or redistribute the Service, nor circumvent plan limits, usage caps or other technical controls.

4. Acceptable use

You must not misuse the Service. In particular, you must not:

• use the Service for any unlawful purpose or in breach of applicable law;
• use it to commit fraud, or to send spam or unsolicited communications;
• upload content that infringes the intellectual property or privacy rights of others;
• interfere with the security or integrity of the Service, including introducing malware, probing or scanning our systems, or scraping data by automated means;
• submit data you are not entitled to process, including personal data for which you lack a lawful basis.

5. Your content

You retain ownership of the invoices, price lists, supplier records and other data you upload. You grant us a limited licence to host, process and display that data solely to provide the Service to you, including generating variance results, claim packets and exports. We do not sell your data and we do not use one customer’s data to serve another.

6. Intellectual property

We retain all right, title and interest in the Service, including its software, matching logic, documentation, branding and any improvements to it. Nothing in these terms transfers ownership of the Service or our intellectual property to you.

7. Service level and accuracy of results

We do not guarantee that the Service will be uninterrupted, timely, secure or error-free. Maintenance, third-party outages and other events may affect availability. Variance results, unmatched-line reasons and recovery figures are analytical outputs based on the data you supply; they are not accounting, legal or financial advice. You are responsible for reviewing results before relying on them or raising a claim with a supplier. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

8. Payment and subscription terms

Paid plans are billed in advance on the cadence shown at checkout and renew automatically until cancelled. Payment, billing, tax, invoicing, cancellation and refund mechanics are handled by our reseller and are governed by Paddle’s Buyer Terms. Our own refund commitment is set out in our Refund Policy. Plans include usage caps; exceeding a cap may pause processing until the next billing period or until you upgrade.

9. Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

10. Suspension and termination

We may suspend or terminate access to the Service for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. Where practical we will give notice and an opportunity to cure. You may cancel at any time; your plan remains active until the end of the paid period. On termination you may export your organization’s data from within the application for 30 days, after which we may delete it.

11. Liability

To the fullest extent permitted by law, our aggregate liability arising out of or relating to the Service is limited to the fees you paid in the twelve months preceding the event giving rise to the claim. We exclude liability for indirect, consequential or special damages, including loss of profits, data, or goodwill. Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.

12. Indemnity

You will indemnify us against claims arising from your content, your unlawful use of the Service, or your breach of these terms.

13. Changes to these terms

We may update these terms as the Service evolves. Material changes will be notified in the application or by email before they take effect. Continued use after that date constitutes acceptance.

14. General

These terms are governed by the laws of the State of Texas, United States, and the courts of that state have exclusive jurisdiction. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control. If any provision is held unenforceable, the remainder continues in force.

15. Contact

Vernco LLC — support@guardianprice.app